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Exhibitor Resources

If you’re an MHSRS exhibitor, use these tools to get ready for the show—from deadline checklists and hotel reservations to marketing resources and service forms. We’re here to help, so if you can’t find the answer below, please contact us.

Exhibitor Hours

Monday, September 12

8:00 am – 4:00 pm | Exhibitor Move-In
6:00 pm – 9:00 pm | Reception in the Exhibit Hall

Tuesday, September 13**

9:00 am – 6:00 pm | Exhibit Hall Open


Wednesday, September 14

9:00 am – 4:30 pm | Exhibit Hall Open
4:30 pm – 7:30 pm | Exhibitor Move-Out

** NOTE: The exhibit hall will be open until 6:00 pm on Tuesday **

This schedule change was made to accommodate the poster sessions, which take place at the back of the hall. Exhibitors are required to remain in their booths until 6:00 pm.

Exhibitor Dashboard

The Exhibitor Dashboard provides access for everything you need to get ready for the show:

  • Download the Exhibitor Service Manual, which includes important deadlines, shipping labels, electric and Wi-Fi order forms, etc.

  • Register your booth personnel and reserve hotel rooms 

  • Update your online profile (deadline for the program book: Friday, August 5)


… and more! Please note: Your Exhibitor ID was emailed to the person listed on your exhibit space contract. Need help? Contact our operations team.


Exhibitor Service Manual

Please read each section of the exhibitor service manual thoroughly, paying special attention the deadlines for the rental items and shipments.


Please note: booth packages do not include freight handling, electrical service, and other ancillary booth services. Those order forms can be found in the manual.



Need assistance?

Important Deadlines

  • Last Day for Warehouse Deliveries Without a Surcharge: Tuesday, September 6

  • Last Day for Warehouse Deliveries: Friday, September 9*

  • First Day Freight Can Arrive at Show Site: Monday, September 12, 8:00 am

Please note: Shepard will be closed on Monday, September 5 in observance of the holiday. No shipments will be accepted. Please notify your carrier.


* Date indicated is last day freight can arrive to advanced warehouse with guarantee of delivery to booth for exhibitor move-in.



Shipping Addresses


c/o Shepard Exposition Services

1701 Boice Pond Rd STE 101

Orlando, FL 32837

FOR: Military Health System Research Symposium


Delivery Hours: MondayFriday, 8:00 am  4:00 pm

  • First day freight can arrive without a surcharge: Friday, August 12

  • Last day freight can arrive without a surcharge: Tuesday, September 6



C/o Shepard Exposition Services 

Gaylord Palms Resort & Convention Center

3208 Gaylord Way

Kissimmee, FL 34746

FOR: Military Health System Research Symposium


MUST NOT BE DELIVERED PRIOR TO: Monday, September 12, 8:00 am


Free Marketing Resources

We know you work hard getting ready for this show and we want to do everything we can to ensure you have a successful event! Download these FREE graphics including customizable web banners to promote your presence and drive traffic to your booth.

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